This process involves online as well as off line processing. Indeed the sound file can be mailed to us in wav or any other sound compatible format or may be copied to a predetermined site. The sound files can also be posted to our FTP server. To access our FTP server you will be provided with a unique Username and Password, which will enable you to access only your directory where you can post your dictations and retrieve the transcribed files as and when required.

 

 We are committed to timely delivery of the quality work-products. Our process team comprises of qualified working professionals. We are committed to provide high degree of accuracy (98-99%).
 
 Our team comprises of Editors, Transcription Professionals, and Engineers who are fully trained and qualified to fulfill all transcription needs.
 

QUALITY ASSURANCE

 

Our Quality Control Team reviews all the documents. We follow the best industry practices as defined and outlined in the process section of this document. The entire document is reviewed twice before submitting. We employ the best work practices incorporating features such as pre and post review, cross-functional teams, continuous improvement, and constant learning to optimize the organization's ability to effectively leverage available talent, knowledge, and experience.

 

 We provide complete confidentiality and safekeeping of medical records.
 

DELIVERY

  - Our turn around time is usually 24 hours
 
  - fective documentation.
 

PROCESS OVERVIEW

 

- Download voice files to the FTP site.
 
 - Downloaded voice files are then allocated to our Medical Transcription Professionals.
 
- Medical Transcription Professionals then transcribes voice files into text files using standard word processing software like MS Word, Corel Word Perfect or Open Office Org or of clients choice as per the format or template provided by our client
 
- After transcribing, the files are sent for proofreading and editing to our expert proofreaders.
 

- After rechecking we upload the text files on a mutually agreed server.
 

FEATURES OF PROCESS

 

 Voice file is maintained on our servers for 15 days. Text is backed up and stored as per client’s instructions.
 
We undertake customized document templates. We follow the format specification as provided by the client. 
 
We are equipped with world class transcription facility for voice conversion and transcription which Includes the multimedia P-4 computers, with latest Software, MT Foot Pedals, High Speed Broadband Networks, Printers, Scanners, Medical Dictionaries, Digital voice recognition systems, etc.
 

 

Proper security measures are taken for data transfer. The data is protected by passwords to ensure adherence to the latest confidentiality rules (HIPPA). 
 
Staff involved in transcription and proofreading are trained to keep confidentiality 
 
Client’s records are kept in our database for sufficient time frame and are made available on demand. We are fully committed towards the security and confidentiality of records. .